Full priced item(s) can be returned within 14 days for a full refund or exchange. All sale items, including items purchased at a discount during a promotion, can be returned within the 14 day period for store credit only.
The tag must be intact and attached to the returned item(s). Item(s) must not have been worn, washed, or altered in any way, and must not show any signs of use.
Refunds will be processed within one week of receipt of returned items. Refunds for orders paid by credit card will appear on the client's next billing statement. Orders paid by Paypal will be refunded to the original account within 7 days.
Please note international shipping - some countries may charge additional taxes to customers on delivery of an international package, this has nothing to do with FORMER. Any additional costs are the responsibility of the customer.
FORMER will not accept returned merchandise that does not follow the terms and conditions stated in our returns policy. Such items will be returned to the sender at the original shipment address.
Questions about our return policy? Contact us at info@formermerchandise.com
Send all returns to:
FORMER
Attn: FORMER RETURNS
2676 Dawson ave.
Signal Hill, CA 90755